Refund policy

At Horvique, customer satisfaction is our priority.

Returns

  • Returns are accepted within 7 days of delivery.
  • Products must be unused, in their original packaging, with all tags and accessories.
  • Items showing signs of wear, damage, or misuse are not eligible for return.

Refunds

  • Once your returned item is inspected and approved, your refund will be processed within 5–7 business days.
  • Refunds are credited to the original payment method. For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or another agreed method.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with photos or videos, and we'll resolve the issue promptly.

For assistance, contact us at horvique@gmail.com or +91 98678 12408.